On June 3, 2024, a delegation from Benguet State University embarked on a benchmarking activity with Sorsogon State University to enhance service quality by integrating proven strategies and methodologies from the Pamantasang May Puso.
The team, led by Mr. Donato Requino Wanawan Jr. (President, Benguet State University Government Employees Association Inc.) was warmly welcomed by SUC President III, Dr. Geraldine F. De Jesus, along with Mr. Arvin Pura (President, Non-Teaching Personnel Association of SorSU) and Dr. Perry F. Carpio (President, Faculty Association of SorSU). During the visit, Dr. De Jesus assured BSU’s leadership of unwavering support to collaborative endeavors aimed at the holistic advancement of all stakeholders.
The benchmarking session commenced with warm welcome remarks from Dr. Telesforo D. Escoto (Campus Director, Sorsogon City Campus). Following this, Mr. Arvin Pura and Mr. Donato Requino Wanawan Jr. delivered messages emphasizing the collective commitment to improvement.
A highlight of the activity was the presentation of SorSU best practices through a comprehensive video showcasing various employee training programs and seminar initiatives. The open forum provided a platform for active participation and a rich exchange of ideas, fostering a spirit of cooperation and mutual learning.
Wrapping up the event was closing remarks from Dr. Perry F. Carpio. In his message, he said, “This benchmarking not only emphasizes the importance of continuous improvement and learning from others in order to enhance organizational performance, but as well as opening the channels of a widespread sharing of ideals and goals to attain excellent public services. After all, this is what public servant is ordained to be… a good public servant.”
The benchmarking event served as a conduit for the exchange of knowledge and experience, with the overarching goal of strengthening cooperation and enhancing service quality.
Present during the benchmarking activity were Dr. Maryjean N. Gamba (Secretary, SorSU SSC-FA), Prof. Mary Rose B. Lacdang (PIO, SSCFO-SCI), Ms. Erlinda P. Enguerra (University Librarian), Mr. Francis O. Antonio (Head, Safety & Security/NTPA Vice President), Mr. Asael Jared F. Gacosta (Supply Officer/NTPA PIO), Ms. Caryl L. Gamis (NTPA Sorsogon City Representative), Mr. Jordan B. Doroja (NTPA Auditor), Ms. Annebel C. Hernandez (NTPA Secretary), Ms. Catherine D. Buenaflor (NTPA Treasurer) and Ms. Eva B. Endaya (NTPA Business Manager). (SorSU PIO)
