To provide training to all process owners of the University on clause 7.5 (Documented Information) for a better understanding of what document must be created, updated, organized, and controlled, Sorsogon State University – Office of the Quality Assurance (SorSU-OQA), headed by Dr. Jenet B. Fuentes, through its International Organization for Standardization (ISO) Unit led by Prof. Shirley G. Dicen (Head, ISO Unit), spearheaded “Training for ISO 9001:2015 Documented Information” from August 8-11, 2023, at SorSU University Library.
With Dr. Lydia T. Taganguin (Trainer/Consultant) as the esteemed resource speaker, Day 1 of the event addressed topics on 𝘘𝘶𝘢𝘭𝘪𝘵𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘚𝘺𝘴𝘵𝘦𝘮 (𝘘𝘔𝘚) 𝘍𝘶𝘯𝘥𝘢𝘮𝘦𝘯𝘵𝘢𝘭𝘴, 𝘗𝘳𝘰𝘤𝘦𝘴𝘴-𝘣𝘢𝘴𝘦𝘥 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩 𝘵𝘰 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘘𝘔𝘚 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘴 & 𝘐𝘚𝘖 9001:2015 𝘙𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, and 𝘙𝘦𝘷𝘪𝘦𝘸 𝘰𝘧 𝘐𝘚𝘖 𝘊𝘭𝘢𝘶𝘴𝘦𝘴, whereas the afternoon session consisted of concepts on 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘦𝘥 𝘐𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘊𝘰𝘯𝘵𝘳𝘰𝘭, 𝘗𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴, 𝘖𝘵𝘩𝘦𝘳 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘐𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, and 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 𝘙𝘦𝘷𝘪𝘦𝘸 𝘞𝘰𝘳𝘬𝘴𝘩𝘰𝘱. Afterward was the Q&A session with Prof. Shirley G. Dicen (Head, ISO) as the moderator, which was proceeded by a 𝘞𝘰𝘳𝘬𝘴𝘩𝘰𝘱 𝘰𝘯 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 𝘙𝘦𝘷𝘪𝘦𝘸 for the participants, who are officials/representatives under the Office of the Quality Assurance and Office of the Campus Directors, from the four SorSU campuses on Day 1.
Meanwhile, Day 2 of the training centered on 𝘘𝘔𝘚 𝘍𝘶𝘯𝘥𝘢𝘮𝘦𝘯𝘵𝘢𝘭𝘴, 𝘞𝘩𝘦𝘳𝘦 & 𝘩𝘰𝘸 𝘥𝘰 𝘐 𝘣𝘦𝘨𝘪𝘯, 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘦𝘥 𝘐𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, and 𝘖𝘵𝘩𝘦𝘳 𝘊𝘰𝘮𝘮𝘦𝘯𝘵 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘐𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 (𝘳𝘦𝘤𝘰𝘳𝘥𝘴, 𝘧𝘰𝘳𝘮𝘴, 𝘦𝘵𝘤.), in which Dr. Taganguin (Trainer/Consultant) emphasized the significance of using diagrams/flowcharts to fully comprehend procedures. She urged the participants, “𝘒𝘯𝘰𝘸 𝘵𝘩𝘦 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴 𝘢𝘯𝘥 𝘰𝘣𝘫𝘦𝘤𝘵𝘪𝘷𝘦𝘴 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘰𝘧𝘧𝘪𝘤𝘦.”
Further, issues on 𝘰𝘧𝘧𝘪𝘤𝘦 𝘴𝘺𝘴𝘵𝘦𝘮𝘴/𝘱𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴 and 𝘙𝘦𝘲𝘶𝘦𝘴𝘵 𝘧𝘰𝘳 𝘈𝘤𝘵𝘪𝘰𝘯 (𝘙𝘍𝘈) 𝘢𝘭𝘰𝘯𝘨 𝘮𝘰𝘯𝘪𝘵𝘰𝘳𝘪𝘯𝘨 𝘢𝘯𝘥 𝘮𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 were also addressed during the Q&A, which was followed by another 𝘞𝘰𝘳𝘬𝘴𝘩𝘰𝘱 𝘰𝘯 𝘘𝘖𝘗 𝘌𝘯𝘩𝘢𝘯𝘤𝘦𝘮𝘦𝘯𝘵. Its participants for Day 2 involved top executives, staff directors, unit heads, coordinators, deans, area/program chairs, and other non-teaching/teaching key officials from SorSU-Sorsogon City Campus.
On the other hand, Day 3’s highlight on August 10, 2023, was the 𝘞𝘰𝘳𝘬𝘴𝘩𝘰𝘱 𝘰𝘯 𝘙𝘦𝘷𝘪𝘦𝘸 𝘰𝘧 𝘗𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴 and continuation of 𝘘𝘖𝘗 𝘌𝘯𝘩𝘢𝘯𝘤𝘦𝘮𝘦𝘯𝘵, with attendees coming from Bulan, Castilla, and Magallanes Campuses of the institution. The Day 4 found the SorSU-OQA, the ISO Unit and Dr. Taganguin (Trainer/Consultant) visiting the campuses to check on various office documents based on ISO 9001:2015 Documented Information. (SorSU PIO)
