With the aim to conduct a review and revision of the Citizen’s Charter CY 2024 as an input to the process improvement strategies of the frontline services of the institution, Sorsogon State University (SorSU), under the leadership of SUC President III, Dr. Geraldine F. De Jesus, successfully held a conference cum-workshop called Workshop on Process Improvement and Review of Citizen’s Charter last April 29, 2024, at the SorSU Boardroom, Sorsogon City Campus.
The conference workshop began with opening remarks from Prof. Shirley G. Dicen, followed by a message from SUC President III, Dr. Geraldine F. De Jesus. Dr. Leny D. Berdin (Chief Administrative Officer-Finance Division) provided the rationale of the activity, while Dr. Catherine A. De Castro (Director, Planning Management) presented the PBB Accomplishment Report (Process Results).
The Workshop Proper highlighted the review of the Citizen’s Charter as an input in the process improvement participated by unit heads of the University’s frontline services. The closing remarks of the event was delivered by Dr. Berdin (CAO-Finance Division). (SorSU PIO)
