SorSU-ISO Unit holds ISO 9001 Internal Quality Audit (IQA) Training and Mock Audit

To ensure that the QMS is effective, efficient, and continuously improve leading to enhanced customer satisfaction and quality services as well as establish a strong pool of internal auditors to strengthen the University’s capability in conducting internal audit, Sorsogon State University РInternational Organization for Standardization (SorSU-ISO), headed by Prof. Shirley G. Dicen (Head, SorSU-ISO), is presently spearheading a three-day ISO 9001 Internal Quality Audit (IQA) Training from November 20-22, 2023, and an upcoming Mock Audit scheduled on November 23-24, 2023, at the SorSU University Library.

SUC President III, Dr. Geraldine F. De Jesus, provided the welcome message which formally commenced the week-long event. Featuring Dr. Benito C. Castillo (CEO, BCJA Consultancy), the training consists of topics on Part 1: Mindset: Strategic Understanding of ISO 9001 Quality Management System and Internal Requirements of Definition of terms related to Continual Improvement (QMS Fundamental, Concepts and Principles; ISO 9001:2015 Audit Requirements; Process-Based Audit Approach), Part 2: Mastery: Specific Application and Techniques of a Management System Audit (ISO 19011 Clause 5 – Managing an Audit Programme), and Part 3 Maturity: Sustaining a Value-Adding QMS Internal Audit Program for Continual Development (SUCCESS Formula of a Highly Effective Internal Auditor, BCJA Partnership Programs).

Likewise, the training is also composed of a series of workshops, including Workshop No. 1: Understanding the Actual Process, Workshop No. 2: PDCA Audit Checklist, and Workshop No. 3: Identifying and Writing a Non-Conformity. Moreover, the participants will undergo an Internal Audit Written Examination on Day 4. On the other hand, Day 5 will highlight the Preparation of Audit Plan, Mock Audit, Consolidation of Mock Audit Findings, and Final Coaching. (SorSU PIO)